When Will You Get Paid for Services?
Pay is bi-monthly, or twice a month. You are paid for the prior pay period you worked. This is to make sure we have all the jobs ready for billing the customers.
It can take up to 3 weeks, depending on when you start, to get your first pay check. We realize 3 weeks is a long time to incur fuel expenses without receiving a commission check. To assist you, we provide “fuel advances” to use if necessary. The amount of the advance plus a 10 percent processing and administration fee will be deducted from your commission check for advances.
We provide a driver settlement portal where you can easily login an view all of your jobs and pay. There is a comment field next to every job where you can submit further info regarding the job or any pay disputes you may have. All pay disputes must be submitted prior to driver pay for that period being run. You will be provided a schedule on deadlines upon contracting.